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Alpine Chamber Community Foundation

Customer Service Pledge

• You will receive a friendly greeting when you contact the Chamber by phone or when you walk through the office door.
  

• The Chamber staff will strive to get to know you as an individual, become familiar with your business, and seek ways to help you succeed.

• When dealing with customers who have a complaint or inquiry about your business, and when referring customers to Chamber member businesses, the Chamber staff will follow a strict policy of integrity, confidentiality and fairness.

• The Chamber staff will respond in a speedy and appropriate manner to any requests you may have, using all resources available, and exhibit a professional knowledge of business issues which may affect Chamber members.

• The Chamber will work to provide the best possible services to benefit your business, whether it be through group insurance programs, networking meetings, publications, promotions, business seminars, festivals, trade shows, community wide celebrations, or other projects or special events.

• The Chamber will strive to encourage your positive participating and support of Chamber programs, committees and events.

• At least once each year, a Chamber staff member or volunteer leader will personally visit you in your place of business to gather your input and ensure that the Chamber is living up to your expectations.